Freezer too warm
A refrigerator ice maker needs a cold freezer. Output drops when the freezer runs warmer than about 0°F. If the ice stopped when the ice cream got soft, look for a fan, defrost or cooling fault.
Ice Maker service
Ice Maker Not Making Ice? Repair in Los Angeles
Ice maker not working, not making ice or leaking? We repair refrigerator ice makers and built-in undercounter units at your home and give you an estimate before any work begins.
4.9 Google rating · 82 reviews- Same-day service available
- 90-day repair warranty
- Licensed & insured
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- $85 / $120 service callResidential appliances / commercial equipment
- Written estimateBefore any work starts
- 90-day warrantyOn the completed repair
- Open 7 days8 AM–6 PM
Ice maker not making ice
An ice maker not making ice usually means an empty bin, a few small or hollow cubes, or an ice maker that clicks and hums but drops nothing.
Ice maker not getting enough water
An overdue water filter restricts flow, so cubes come out small or hollow before production stops. Most refrigerator filters need replacing about every 6 months. Low pressure, a partly closed supply valve or a kinked line do the same.
Water inlet valve
The valve opens for a few seconds each cycle to fill the mold. A failed coil or a clogged inlet screen leaves the mold empty or half full. A valve that leaks through slowly lets water freeze in the fill tube.
Frozen fill tube
A slow-leaking valve, low pressure or moist air can freeze the fill tube solid, so the valve buzzes but no water reaches the mold: an ice maker making noise but no ice. Door ice makers on French door models can also ice up when warm air leaks in.
Ice maker module, arm or sensor
A motor ejects the cubes, and a wire arm, paddle or sensor detects a full bin. A stuck arm or a sensor that misreads the bin stops production. A failed motor or thermostat leaves the cubes frozen in the mold.
Ice maker not working or leaking
Ice maker stopped working after cleaning or a filter change
An ice maker that does nothing at all after cleaning or a filter change often has something left off or not seated. Make sure the ice bucket is pushed all the way in, the wire arm is down and the ice maker is switched back on. A new filter that is not locked in stops the water.
Ice maker leaking
Water in the ice bin or on the freezer floor usually means the inlet valve lets water through between cycles, or a partly frozen fill tube spills water. Water on the kitchen floor more often comes from the valve or the supply line at the back. On an undercounter unit, look to a slow drain line or a drain pump on models that have one.
Keep the water away from outlets and cords. If it keeps coming back, close the water supply valve if you can reach it, and call. A slow leak can damage cabinets and floors over time.
Refrigerator ice makers vs built-in undercounter units
A refrigerator ice maker is a small module in the freezer or the door. It depends on the refrigerator's water valve and a cold freezer, so a cooling problem often shows up as no ice first.
A built-in undercounter ice maker, such as Scotsman, U-Line, Marvel or Perlick, is a separate appliance with its own refrigeration system, water supply and drain. Scale from hard Los Angeles water, a dirty condenser, a failed water pump, a drain pump on models that have one, a cutter grid that no longer cuts the ice slab, or a bin thermostat fault can stop it.
What you can safely check before calling
- Make sure the ice maker is turned on. Depending on the model, check the on/off switch, that the wire arm is down, or that Ice Off is not selected on the control panel.
- Check that the freezer is around 0°F. If it is warm too, the problem is cooling, not the ice maker.
- If the refrigerator has a water dispenser, check for a steady stream. Weak or no water points to the filter, the valve or the line.
- Replace the water filter if it is past its date, and make sure the water supply valve is fully open.
If that didn't help, it's time for a technician.
When you need a technician
- The ice maker is on and the freezer is cold, but there is no ice after a full day.
- The water valve buzzes or the ice maker clicks, but no water reaches the mold.
- An undercounter unit flashes a light, or runs but never drops ice.
$85 / $120
Diagnostic service call. The diagnostic service call is $85 for residential appliances and $120 for commercial equipment. If you approve the repair, this fee is applied toward the total cost.
Not sure what is wrong? Tell us what the ice maker is doing.
Customer reviews
What customers say
Great service! Used couple of times already!
Highly recommend! Andrei was fast, friendly, communicative and transparent, and highly competent. Went the extra mile for us. We’ll definitely use him again
Frigidaire Ice Maker Repair @ my Dads house. Very professional experience! I received a confirming text that Andrew was on his way and would arrive with in 20 minutes. Andrew arrived earlier than expected. He quickly pulled out a new pair of shoe covers and immediately went to work. He quickly diagnosed the refrigerator ice maker problem and got it fixed. Very impressed with honesty and integrity. I would absolutely recommend as well use this company again. Thank you!!
FAQ
Ice maker repair questions
Why is my ice maker not making ice?
The most common causes are a freezer that is too warm, a clogged water filter, a failed inlet valve, a frozen fill tube, or a stuck arm or sensor. On undercounter units, scale and a dirty condenser are also common.
My refrigerator is not making ice, but the water dispenser works. Why?
If the dispenser pours well, the water supply and filter are probably fine. More often the fill tube is frozen, the ice maker or its sensor has failed, or the freezer is too warm to start a harvest. The ice maker side of the valve can also fail on its own.
Do you repair undercounter ice makers?
Yes. We repair built-in undercounter ice makers from Scotsman, U-Line, Marvel, Perlick, Summit and other brands, and the ice makers in refrigerators.
How fast can you come?
We schedule the earliest available visit, 7 days a week, 8 AM–6 PM. Ask about same-day availability when you call.
How much is the diagnostic service call?
The diagnostic service call is $85 for residential appliances and $120 for commercial equipment. If you approve the repair, this fee is applied toward the total cost.
Schedule ice maker repair in Los Angeles
Call us or book service online. We will find out why your ice maker stopped and explain the repair first.