Independent Kenmore repair
Kenmore refrigerator not cooling, leaking or frosting up? We diagnose it at your home and give you an estimate before any work begins.
Common problems
Most cooling problems trace back to airflow, defrost, the condenser or the compressor circuit. First check the controls: about 37°F in the fridge and 0°F in the freezer, and make sure showroom or demo mode is off if your model has one. Here is what is usually behind the problem and what you can safely check before we arrive.
The condenser coil releases the heat taken out of the food. Covered with dust, lint or pet hair, it cannot shed that heat, so the compressor runs longer and the fridge slowly warms up.
Keep the grille at the bottom, or at the top on built-in models, clear of dust, rugs and boxes.
The evaporator fan behind the freezer's back panel pushes cold air into the fresh food section. When it stops, the freezer can stay cold while the fridge warms up. A stopped condenser fan near the compressor weakens the whole system.
Notice whether the freezer is still cold while the fridge warms up. That pattern points to a fan or the defrost system.
Most refrigerators melt frost off the evaporator coil on a schedule. If the defrost heater, thermostat or sensor, or the control board fails, frost builds until it blocks the coil and the airflow. A manual defrost helps only for a while.
Look at the back wall inside the freezer. A thick layer of frost there points to the defrost system.
In many refrigerators, cold air reaches the fridge from the freezer through a duct and an air damper. A damper stuck closed, a duct blocked by ice or food packed against the vents keeps the fridge warm while the freezer is fine.
Move food away from the vents inside the fridge and the freezer, and make sure both doors close fully.
If the compressor does not start, nothing gets cold. On many models a failed start relay or overload clicks every few minutes as the compressor tries to start. Refrigerators with inverter compressors have no start relay; there a control or inverter board fault can keep the compressor from running.
Make sure the refrigerator has power and the breaker has not tripped. Note whether you hear a click every few minutes.
If the compressor runs, the fans turn and the coils are clean, but the evaporator never gets properly cold, the cause may be a refrigerant leak, a restriction in the system or a compressor that runs without pumping.
Nothing to check yourself here. Refrigerant work is done only by a technician.
Fridge still warm? Tell us what your Kenmore refrigerator is doing and we will take it from there.
Kenmore refrigerators were made for Sears by other manufacturers. The first three digits of the model number show whose design your refrigerator uses, for example 106 for Whirlpool, 253 for Frigidaire or 795 for LG. If you have the model number, give it to us when you book.
Bastion Service is an independent repair company and is not affiliated with Kenmore.
Diagnosis first
Good diagnosis starts with the exact symptom, model, operating conditions, and service history. The technician tests the systems connected to the failure instead of replacing parts by guesswork.
Maintenance
Maintenance intervals come from the instructions for the exact model and its operating conditions. Heavy use, heat, dust, grease, hard water, and poor ventilation can shorten the interval.
Clean accessible filters and keep vents, coils, and surrounding space free of dust, grease, boxes, and fabric.
Longer cycles, unstable temperature, new sounds, leaks, and repeated error messages are reasons to schedule service before a shutdown.
Cleaning products, procedures, filters, and intervals vary by model. Follow the manufacturer instructions for the exact equipment.
Customer reviews
Knowledgeable and pleasant technician
I fixed the refrigerator, quickly on the same day. fairly priced. thank you very much✨
Andy repaired my refrigerator recently Was very professional and worth every dollar. Jason
Questions
Clear answers before you schedule.
Same-day service is available based on the schedule. Call (323) 433-6360 for the quickest confirmation.
The diagnostic service call is $85 for residential appliances and $120 for commercial equipment. If you approve the repair, this fee is applied toward the total cost.
Yes. We repair Kenmore refrigerators at homes across Los Angeles. The technician finds the cause on site and gives you an estimate before any work begins.
It helps, especially when a part or manual must be matched. A clear photo of the model and serial label is enough.
Yes. The technician diagnoses the problem and provides an estimate before approved repair work begins.
Completed repairs include a 90-day repair warranty.
Ready to schedule?
Call for the quickest confirmation or book a service visit online.